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Covers the overseas student and more than one dependant, which can include only one adult spouse and de facto partner and one or more dependent children under the age of 18 years old. Allianz Care Overseas Student Health Cover (OSHC) (Health Insurance): 4.3 out of 5 stars from 1,337 genuine reviews on Australia's largest opinion site ProductReview.com.au. I have been with Allianz for a little over 4 years now and they have always been helpful. A waiting period is the time you need to wait before a benefit is available. Very terrible insurance provider, Hi PatriciaThank you for sharing your feedback and I am sorry to hear about your experience with your OSHC claim.Can you please advise your full name, contact details and policy number so I can esc... Read more, My full name Patricia Lowery Adu-Yeboah. Private health insurance. Hi KavindiThank you for your recent review. Coverage will vary based on the plan you purchase so it’s important to contact each OSHC provider to ensure that you get the coverage you need. May I please request your policy number, full name and best contact details, and I will request an OSHC team member to contact you as soon as possible.RegardsAinsley. He deserves attention and promotion. OSHC provides a similar level of coverage as the Australian public health insurance system, Medicare. The company used to be quick to respond, reliable and easy to contact when I want to make a claim but once I switch from OSHC to OVHC - everything getting worse. The Medicare Benefits Schedule (MBS) is a list of medical services (e.g. then I will email all my details. Overseas Student Health Cover (OSHC) International students on a student visa must have health cover for the length of their visa while studying in Australia. Hi, I have a single membership and i want to change it to dual so i can apply for a visa for my wife. Hi PabloI am sorry to hear about the delays you have faced with your reimbursement request. You can find more information about your membership and terms defined in this document by referring to your ahm OSHC Member Guide or calling us on 134 148. Hi Tâm PI am sorry to hear about the delays you have faced in hearing back about your claim from the OSHC Team.May I please request your policy number, full name and best contact details, and I will... Read more, It's been THREE MONTHS already and your team just request for more documents and now they KEEP QUIET from numerous emails I have sent!PLEASE PROCESS MY CLAIM! Being on the phone with me for exactly 46 minutes, Otto was very patient and helpful in solving my all queries along the way, with a polite and kind attitude. Overseas Student Health Cover (OSHC) is health insurance for international students which provides cover for the costs of: BIG SMAMMER COMPANY!New membership number: P002807240... Read more, I will never recommend Allianz to anyone. that dose not look professional. Whether it's the sign up bonus, rates and fees, or reliable customer service that you look for in a credit card, a credit card is often used everyday, so it's important you choose one that meets your needs and that you're happy with. There are some specific situations and services for which OVHC from Allianz Global Assistance will not provide any cover, such as 1. So after that i have called my new health insurance company to active my new health insurance policy and they asked me, my previous Policy transfer document from my previous health insurance c... ompany( Allianz Global Assistant Australia). Customer service is crap, they do not get back to you on time. I submitted claims for refund and its been more than a month and I haven't received my money back. End date. You have to follow up several times to get the claims. Again am providing u my contact number in down+919912984531. o contact you as soon as possible to discuss your claim. Allianz Care Australia Overseas Student Health Cover policies are managed by AWP Australia Pty Ltd ABN 52 097 227 177 trading as Allianz Care Australia. All in well great customer service by raminta. Once they have paid my claim on my husband's bank account - first they said they paid, when I checked they have not paid at all, then they have paid the amount to my husband's account. This morning I was able to extend my policy with Rubi Ortiz from – International Health Education office and she went above and beyond to help me solve my questions and concerns. You can arrange additional coverage for such service with OSHC Extras coverage. You have to follow up several times to get the claims. It is a condition of your student visa that you maintain OSHC … ComDate of birth: 23/06/1996My contact number:+919912984531I had applied for the refund of my policy in the last month of October 2020 till now I have not received my money.I got a mail on 2 November 2020 that ur refund money will be transfer to account with in 5 -7 business days still now there is no money refunded in my account. However, ... Allianz have a Network of Direct Billers you can access and claim automatically using your student card. Ask ADEL. In no time I had the updated policy on my inbox. STEP 3: DOWNLOAD THE ALLIANZ CARE AUSTRALIA TELEHEALTH SERVICE APP - i feel my policy is so good. I am sure there are better providers out there. It is great that Otto's professionalism, knowledge, patience and politeness turned your experience into a positive one and I will be sure to pass on your sentiments to Otto's team leader. Ainsley. It is a fixed amount paid by the student and the insurance company both, every time a medical service is claimed. 22/05/2020 | 908 Views FREE ONLINE HEALTH AND WELLBEING CLASSES FROM ALLIANZ GLOBAL ASSISTANCE. It is an Australian government requirement that you purchase OSHC for the duration of your Student visa. process when I have renewed my policy last two times - I remember- was on the phone, right away. I have encountered so many troubles on my reimbursements during past years. Explore & buy the best one. alate this to the OSCH team to get your claim settled. I thank Kiyomi Ellison for her prompt action in resolving the issue that I faced. I am still waiting for the bank transference? From retail super funds to self managed super funds, view reviewer ratings for the best super funds of 2020! Read the reviews for Frank Health Insurance. I claimed my money back because I left Australia before the expiration of my OSHC. The OSHC plan is designed to provide coverage for international students seeking treatment at a doctor’s office, hospital, or for limited prescription drugs. Overseas Student Health Cover (OSHC) is a compulsory health insurance plan designed to minimise your health care costs when you study in Australia. Being on the phone with me for exactly 46 minutes, Otto was very patient and helpful in solving my all queries along the way, with a polite and kind attitude. Kanna Humphries to be precise was very helpful and understanding and was to make my claim easy. Email : [email protected]. It is always great to hear feedback about the helpful service you received from our OSHC team.RegardsAinsley, The reviewer stated that an incentive was offered for this review. When I click the link there were several tabs and not clear which one to follow. Activating your OSHC policy, you are immediately covered the medical expenses while you’re studying in Australia. You will need to purchase OSHC when applying for a student visa. It contains important information and we recommend that you read it carefully and keep it somewhere safe for future reference. It was very frustrating initially, but I am not going to focus on it as Otto has helped to clear them out later. Pharmacy expenses coverage always comes with a co-payment. Before purchasing ensure you read the policy wording document to ensure the policy is right for you. Raminta was so helpful. the policy is of great value and can be relied on when you needed the services. OSHC keeps you against the costs of medical treatment when you get sick or have an accident, which can cost thousands of dollars! Hi HirushiI am sorry to hear about the delays you are experiencing with your OSHC claim.May I please request your claim number, full name and best contact details, and I will request a team member t... Read more, C18812903Hirushi Shara Gunewardane0412341826Looking forward to hearing from you soon, Hi HirushiI will pass this information on today.RegardsAinsley. The claim process was straight forward through the mobile app. Peoplecare Health Limited ABN 95 087 648 753, a private health insurer under the Private Health Insurance Act 2007 (Cth), is the underwriter of Allianz Care Australia Overseas Student Health Cover policies. OSHC Guidelines OSHC Fact Sheet. Hi ABCThank you for your recent review.It is always great to hear feedback about the value of our policies and also the informative service you received from our team, in particular Jenny.... Read more. Mr. Otto Cheung was successful in converting an angry and frustrated customer into a happy and satisfied one, with his professionalism, strong knowledge of the products & services, plus most importantly - patience and politeness. I applied claim form for more than 2 months, they just require for further documents but do not work out to process the claim, and now no updates or confirmation made from the company, a big ignorance is what I received. Overseas Student Health Cover (OSHC) For visa subclass 500. Just wasting my energy and time. © 2021 ProductReview.com.au Pty. My medical bills keeps piling up and I have to put on payment plan to settle it. It is easy to set up- the time for resolving quite fast-i had been working with this insurance company is one more years, Hi The PigThank you for your recent review. The Schedule fee is the amount the government considers appropriate for one of these services and determines the amount that Australians receive when they claim a medical service through Medicare. Do Not join with them. I got a mail from the new insurance saying that allianz i unable to locate my policy and asking me to follow up on that. t a team member to contact you as soon as possible to get this matter resolved. Write a review on ProductReview.com.au! So when you purchase OSHC, you will need to pay your policy premium upfront to cover you for the length of the student visa you are applying for. OSHC covers you when you get sick or have an accident. My administrative issue was sorted out in a couple of minutes, which would have taken me a couple of days to sort out with the university after many approvals (my insurance is sponsored by the University). If not we are going to change our insurance company. Hey everyone i’m telling you again Do Not join with them(Allianz Global Assistant Australia). Any costs or services associated with dental treatment, physiotherapists, osteopaths, chiropractors, naturopaths or any other ancillary services, unless the services provided meet the requirements of the Medicare Benefits Schedule. You are only eligible to hold a single OSHC policy if you are the primary visa holder. I have encountered so many troubles on my reimbursements during past years. Hi DebThank you for your recent review. Policy number P003244262, Hi PatriciaThank you for providing the information requested.I have today forwarded your details to the OSHC team for investigation.... Read more, I do not think this policy has value you pay for it at all. tact details, so I can escalate this matter to obtain a satisfactory resolution. She was so patient with me and so helpful, she spent nearly an hour with me just explaining stuff for me , it definitely helps me a lot !I'm grateful and thank you! *If you hold a secondary student visa, you must be insured under the same policy as the primary student visa holder. I dont know what’s the reason. ahm OSHC Here’s a summary of your cover. You call customer service and they can not be of any assistance to you. He even stayed with me online when I was filling in the application to file a claim, after knowing the issues I faced with the n...Read more, HiThank you for your recent review.It is always good to hear feedback about the OSHC team and in particular Otto.... Read more. I have never been that clear and aware of the services that Allianz provides, and it is my first time to feel satisfied with Allianz's OSHC services, through the help of Otto. Not good at all, I don't even recommend this bad insurance company. By comparing with OSHC Australia, you could, on average, save up to $300 on your OSHC policy. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Overseas Health cover for international students (OSHC) Overseas Students Health Cover (OSHC) is health insurance for overseas students studying in Australia. Expenses payable that exceed the equivalent of the current Pharmaceutical Benefits Scheme (PBS) patient contribution: Covers only the overseas student who is the primary Student Visa holder*. Thank you. He even stayed with me online when I was filling in the application to file a claim, after knowing the issues I faced with the n... ew system. the policy is of great value and can be relied on when you needed the services. like stalling. Similar opinion? Hi NidhiThank you for your recent review.It is always good to hear about the great customer service you received from the OSHC team, and in particular from Raminta.... Read more, the policy is of great value and can be relied on when you needed the services.Being in Australia for more than a year, it really helped me monitor my health and well-being. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. Allianz Global Assistance Overseas Student Health Cover (OSHC): 30 questions on Australia's largest opinion site ProductReview.com.au. A good super fund can make a substanial difference to the amount you retire with. The health policy is a good value and I am with the company since last year. There are a number of government rebates, discounts, and additional charges that could apply to you when taking out private health insurance. The decision to take up private health insurance can be a very involved process, and the factors that go into your decision will be unique to you. If you have disabilities or medical conditions you may have to obtain additional health insurance or have extra funds available to cover your medical expenses. a standard consultation with a GP or surgery in hospital) subsidised by the Australian Government with a fee (known as a ‘Schedule fee’) payable for each item. Allianz Global Assistance has range of policies to suit your needs. Need Allianz OSHC or OVHC to meet health insurance requirement for Australian visa? Your student visa can be granted up to the maximum duration outlined in the table below. Definetely not the allianz global, They wasted my time a lot. The customer service personnel have been very efficient and provided me with relevant information. Crazy!.. Bad service, terrible customer service. Hi HelpfulThank you for your recent review. I moved to a new insurance after this. update on this and further- I have been with them for almost 4 years, as I do not have any other option, until my student visa finishes. Thank you! Along with your OSHC you might want to consider purchasing private health insurance to cover items that your OSHC does not cover. would you mind giving me your email address? Yes it was worth paid value and was easy to setup. 12 months for pre-existing conditions 3. For more information read the Policy Document below. What is that ! I had a health insurance policy with them once and I was Not happy with their service at all, so i have joined with someone else and quit from Allianz Global Assistant Australia and i have asked for a refund from them(Allianz Global Assistant Australia), because i have already paid to them for the whole year. In general, my experience with Allianz Global OHSC is great for the whole tenure as a student, and I will definitely recommend it. Also the app doesn't work well. Currently, for most of the OSHC providers, the minimum co-payment set by the Pharmaceutical Benefits Scheme (PBS) for international students is $40.30. It is easy to set up. Important information for students affected by COVID-19 If you are on the Temporary Activity visa (subclass 408) due to COVID-19, you will need to purchase Overseas Visitor Health Cover to meet your visa requirements. He is the only person who helped me after I got hung up accidentally on another call to your customer service center. I have been using health insurance with Allianz over 4 years since I was an oversea student and still continue using them even when I m holding working visa right now. Always helpful and polite, they have helped me out on a couple of occasions, even with the Covid , they reduced my subscription.Very cost effective an... Frank has been very supportive and transparent through a tough 12 months. I have not heard from you about the reimbursement I requested more than a month ago. Benefits Scheme (PBS) patient contribution: Medicare Benefits Schedule (MBS) explained. There are many terrible things I can't explain how it is bad. I wanted to upgrade my single OSHC to dual and contacted allianz.The person who called from insurance end named Vaibhav Helped me alot and spend the time very patiently and gave good attention to my case as well.very good service and highly appreciated !!! You can take out private health insurance to cover just you or your family as well. Full name: Ngoc Minh Tam Pham It is always great to hear feedback about how easy your policy was to set up and the quick resolution time of your claim.RegardsAinsley, The worst company ever. The waiting periods will differ depending on which OSHC policy you have purchased. Peoplecare Health Limited ABN 95 087 648 753 is a private health insurer under the Private Health Insurance Act 2007 (Cth) and is the underwriter of Allianz Care Australia Overseas Visitors Health Cover policies. It is always great to hear feedback about the very good service you received from our team and in particular Vaibhav.RegardsAinsley, - i feel my policy is so good. Visit the Department of Health website for more information. We are able to go through all the steps together on phone without any rush. Now I am in the phone for almost an hour trying to call them still no one answered. Hi WaleedThank you for your query. Listing monitored by Allianz Care representatives. It is important now more than ever to maintain your physical health, mental health and wellbeing. Frankly speaking, all insurance companies provide similar core product attributes for OSHC, but it's the quality of customer service that differentiates one and another. Hi FerasThank you for sharing your feedback and I'm sorry to hear about your experience with your claim.May I please request your policy number, full name and best contact details, and I will reques... Read more, Thanks Ainsley,they have contacted me and I had provided the information they have requested, then couple days later they are requesting same information again! I joined Frank in August 2020. If you do not have valid OSHC, your Student visa may be cancelled. Great customer service by Raminta Rachimova. Again no reply at all. However, when someone claims their money back after going to doctor you guys do not replay back or do anything when it's your time to pay!! Many clinics don't accept this insurance card !! I thank Jenny Nguyen for giving me well explained information about my health cover. Allianz, if you are able to view this customer review, you should promote Mr. Otto Cheung (Sales and Service Consultant - International health). Name: Pablo NeudorferPolicy number: 44017619UQemail: [email protected]. You can claim for benefits available on your policy for expenses incurred after the waiting period has ended. email: [email protected]. It's been THREE MONTHS already and your team just request for more documents and now they KEEP QUIET from numerous emails I have sent! Overseas Student Health Cover (OSHC) is health insurance for international students that helps to cover medical costs in Australia. He is the only person who helped me after I got hung up accidentally on another call to your customer service center. Allianz Care Australia's standard Overseas Student Health Cover does not cover dental, optical, physiotherapy or other extras treatments. Take this issue as serious and make call from ur side. Helpful, Fast resolve time for customer service center they are hanging out their calls am providing my... Are some specific situations and services for which OVHC from Allianz Global have! And how using the mobile app made the claim process was straight forward through the mobile app could to. Before the expiration of my OSHC month after submitting my claim easy patient she was with when. 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