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The Georgia Public Service Commission ensures that consumers receive safe, reliable, and reasonably priced telecommunications, electric, and natural gas services. Local, state, and federal government websites often end in .gov. The Georgia Public Service Commission (PSC) is the state agency that regulates both local and in-state long-distance telephone service and is a good resource when you have questions or need information. Household Goods Maximum Rate Tariff; Administrative Order and Rule Promulgation amending the Maximum Rate Tariff, Effective March 10, 2018; Helpful Links In general, the Georgia Public Service Commission (PSC) regulates public companies offering electric, natural gas or telecommunications services in Georgia, and you can contact the PSC for more information or to file a complaint. Georgia Public Service Commission Website: Public Service Commission ; Email: [email protected] Phone Number: 404-656-4501. Consumer Issues Open Commission Meeting - 2:00 P.M. Wednesday, January 6, 2021. Many utility commissions handle consumer complaints. Sometimes, if a number of complaints are received about the same utility matter, they will conduct investigations. Several polling places are available for local voters. Early voting begins Dec. 14 for runoff elections for Georgia’s two U.S. Senate seats and a state Public Service Commission seat. If you have a complaint about billing or service that you have not been able to resolve by first calling your phone service provider, you may also file a complaint with the PSC. 04 January 2021. Their Consumer Services Division has employees to help consumers resolve utility complaints. You can reach them via phone (919-733-9277 or 866-380-9816) or via email. Telephone and Telecommunications Companies. File by Phone (800) 282-5813 Office Visit. Consumer Information - File a Complaint Please contact the Office of Regulatory Staff (ORS) to attempt to informally resolve an issue prior to filing a formal complaint with the Commission. 244 Washington St., … FC1162 Virtual Public Interest Hearing, January 27, 2021, at 11:00 a.m. 27 January 2021. 244 Washington Street SW Atlanta GA 30334 9052. 30 December 2020 Please note that the ORS is a state agency separate from the Public Service Commission (PSC), and the ORS's duties and functions are separate and distinct from the PSC. Toll Free: 1-800-282-5813 The five members of the commission are determined by statewide election. For information about companies authorized to do business in Georgia, search the PSC's telecommunications database by Company Name, Type of Certificate, Geographic Exchange Area, or Docket Number. If, after working with the Public Staff, your problem is still not resolved, you can file a formal complaint with the Utilities Commission. 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